Ts and Cs
These terms and conditions set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting our website () you are accepting and consenting to the practices described in these terms and conditions.
These terms and conditions will be updated from time to time and the most current version will always be available on our site.
Who are we?
We are ZambiansTogether,
We are non-profit organization setup as a response to the Covid-19 pandemic to help provide a one stop shop for the UK Zambian community to communicate, collaborate, donate, raise awareness and unite with the purpose of providing the help and support that our community requires.
We are a registered charity with registered number TBC
For the purposes of the General Data Protection Regulation (Regulation (EU) 2016/679) (the GDPR), the data controller is ZambiansTogether.
What is the purpose of this statement?
We are committed to protecting the privacy and security of your personal information.
This privacy statement describes how we collect and use personal information about you during and after your attendance of our events, in accordance with the General Data Protection Regulation (GDPR) as updated from time to time. It applies to all our attendees, organisers, coordinators, and members.
We will comply with data protection law. This says that the personal information we hold about you must be:
1. Used lawfully, fairly and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept only as long as necessary for the purposes we have told you about.
6. Kept securely.
Our legal basis for using your personal data
We will only collect, store, use, process, transfer and disclose personal data in as far as is necessary for our legitimate interests in that we need the information to assess suitability for providing help to you, or facilitating your offering of help to those in need.
We also from time to time contact our contacts to inform them and update them about our activities as an organisation.
What personal data will we collect from you?
We may collect, store and process the following categories of personal data:
1. Personal data you give us
You may give us personal data by filling in forms on our site or by corresponding with us by phone, e-mail or attending our events and registering for them. This includes information you provide when you register to use our site, fill in a form to join us, submit a query via our site. Throughout your dealings with us, emails sent to us may also be stored in our inbox as a record of your contact to us or our contact to you.
Here are some examples of the type of personal data you may give us:
personal contact details such as name, title, addresses, telephone numbers, and personal email addresses;
date of birth;
next of kin and emergency contact information;
2. Special category personal data
We may collect and process special category or more sensitive personal data only so far as is necessary. We must have your explicit consent to collect and store such data. Special category data is any of the following:
information about your race or ethnicity, religious beliefs, health or sex life, sexual orientation and political opinions, future aspirations and plans.
3. Information automatically collected
We may also collect the following type of personal data when you visit our site(s):
technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
information about your visit, including the full uniform resource locators (URL) clickstream to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our consultants.
4. Personal data we receive from other sources
We may receive personal data about you if you use the ZambiansTogether website or if you engage with us on social media by messaging us or commenting on our posts. We also work closely with third parties (including Zambia High Commission, Zambian business and or other networks, Zambian event organisers, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.
We may also receive information about you by word of mouth, for example by a recommendation from a friend, former or current attendee(s) or former or current organiser(s) or coordinator(s).
How will we use your personal data?
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
to make it available to our organisers and coordinators in connection with provision of help or facilitation of the help, management and advertising process, unless you request otherwise;
if you have registered with us, the information you provide, will be used to engage with you, before, during and after the provision of help or facilitation of help;
if required by law or for the purposes of our activities/requirements
to provide you with information about other services and opportunities we offer that are similar to those that you have already enquired about;
to contact you about specific information that might be of interest to you based on your engagements with us;
to notify you about changes to ZambiansTogether;
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our platform, when you choose to do so;
to personalise the content displayed on our website in order to present you with more relevant information and content based on your interests;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
to make suggestions and recommendations to you and other users of our site about services that may interest you or them; and
to set up an online profile for you on our site.
to comply with any applicable laws and regulations.
to be able to contact our site visitors and event attendees with general or personalized platform-related notices and promotional messages;
How will we share or disclose your personal data?
Most commonly, we will share your personal data with members of our platform. This is to enable us to provide you with the best service possible.
Additionally, we may share your personal data with selected third parties including:
relevant third party partners, including Zambian business and or other networks, Zambian event organisers and or other such partners;
advertisers and advertising networks that require the data to select and serve relevant adverts to you and others;
analytics and search engine providers, some of which may be overseas, that assist us in the improvement and optimisation of our site and with the verification of placements; and
if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights or property of our, our attendees, organisers, coordinators’ or others’ safety.
Where is your personal data stored?
All information you provide to us is stored on our database hosted by service providers such as google and is protected via modern access control standards.
We will do our best to protect your personal data, although as the transmission of information via the internet is not completely secure we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access, misuse or loss.
If you suspect any unauthorised access to or misuse or loss of your data, please contact us immediately using our website or email us via .
How long do we keep your personal data?
We keep your personal data in accordance with the following data retention periods:
personal data – 5 years since the last contact with you, where contact means addition of your personal data to our database, placement into a coordinator or organiser role or there is a record of verbal or written communication with you. This also includes individuals put forward by any of third parties or our partners.
How will we contact you?
We may contact you by phone or email. You can update your contact preferences by sending an email to .
Access to and correction of your information - Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.
Withdraw of your consent to your information
If you don’t want us to process your data anymore, please contact us ZambiansTogether via our contact us form on our website or send us an email to: .
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at .